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What are the benefits of ITIL?

ITIL General
What are the benefits of adopting ITIL
The following is not a definitive list, but hopefully conveys some of the fundamental benefits, if we have missed any benefits that you believe should be included then please let us know. A documented approach Global recognition Accredited educational companies…
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238 words, last edited in the morning of 17th Jan 2007
This article is from ITIL FAQs - Questions and Answers and has been viewed 19181 times.
Tags: benefits of ITIL

ITIL, where do you start?

ITIL General
ITIL FAQ Overview
No organization is the same as a consequence ITIL disciplines and function cannot be implemented in the sequence as they appear in the ITIL Service Support and ITIL Service Delivery books. To determine a sequence, which is applicable to your organization the following options are suggested: Speak…
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216 words, last edited in the morning of 17th Jan 2007
This article is from ITIL FAQs - Questions and Answers and has been viewed 11769 times.
Tags: where do you start

What do you think is key to implementing ITIL successfully?

ITIL General
Implementing ITIL successfully
Whether one is considering implementing one of the ITIL Service Management processes or undertaking a full ITIL implementation it is imperative to obtain Management commitment and buy-in as far up the organization as possible. Fundamentally, it demonstrates and provides commitment to the initiative, which if the commitment is…
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122 words, last edited in the morning of 17th Jan 2007
This article is from ITIL FAQs - Questions and Answers and has been viewed 11005 times.
Tags: implementing ITIL
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