ITIL v3 (ITIL version 3) ITIL v2 (ITIL version 2) and ISO20000 portal from ITILnews

Scoping ISO/IEC 20000

For organizations that wish to embark on the ISO/IEC 20000 journey they often have difficulty in deciding the scope of certification, which is not uncommon. It appears there are no hard and fast rules or guidelines to determine how wide or deep the scope must…

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315 words, last edited in the morning of 14th Jul 2009

This article is from ISO20000 - News and has been viewed 15053 times.

Tags: Scoping ISO/IEC 20000,Registered Certification Body,RCB,IT Service Management System

ITILnews.com : The number 1 ITIL News Portal site

We are pleased to announce that the planned upgrade to the 'shiny new server' in early July 2009, upon which ITILnews in now running, was implemented without any glitches. The upgrade was required due to the level of traffic being generated and the need for a faster and more resilient…

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134 words, last edited in the morning of 7th Jul 2009

This article is from ITIL News - Previously and has been viewed 10065 times.

Tags: ITILnews,number 1,ITIL News,Portal site

The future of ITIL V2 is in your hands !!!

YOU have until the 24th July 2009 to complete a survey regarding the future of ITIL Version 2. The Office of Government (OGC) who own ITIL are conducting a survey regarding the ITIL Qualifications Scheme. The output from the survey will be used to discuss the future withdrawal…

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126 words, last edited in the morning of 7th Jul 2009

This article is from ITIL News - Previously and has been viewed 10584 times.

Tags: future of,ITIL V2,in your hands,ITIL qualifications Scheme,ITIL Version 2,Office of Government

ITIL Training Provider Brand re-launches in the UK

Following on from the article regarding the UK ITIL Training Provider goes into administration, ITILnews are pleased to announce that the phoenix has arisen from the flames and New Horizons are trading again the UK marketplace with the opening of new offices in London, England.

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58 words, last edited in the morning of 7th Jul 2009

This article is from ITIL News - Previously and has been viewed 9875 times.

Tags: ITIL,Training Provider,Brand re-launch,the UK,New Horizons

AXIOS SYSTEMS SETS AGENDA WITH SERVICE VALUE MANAGEMENT VISION

Outlines delivering Service Value Management strategy to drive adoption and value into IT Service Management initiatives 30 June, 2009 - Axios Systems, the world's leading provider of IT Service Management (ITSM) solutions, today announced its strategy for 2009 and beyond, outlining plans to significantly expand…

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982 words, last edited in the evening of 30th Jun 2009

This article is from Press Releases - ITIL and has been viewed 13590 times.

Tags: AXIOS SYSTEMS,SERVICE VALUE MANAGEMENT,IT Service Management

Project Management and The Wall

How many times have 'projects' just been 'thrown over the wall' into IT Support, or in ITIL Version 3 speak, Service Operation, without due care and attention? The answer is 'lots'. Most organizations follow or rather claim they follow, the Prince2 Project…

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427 words, last edited in the afternoon of 29th Jun 2009

This article is from Service Transition - Change Management and has been viewed 20148 times.

Tags: Project Management,The Wall,Project Management methodology,Service Operation

Do ITIL Qualifications aid employment?

Given the uncertain economic times across the world and unemployment on the rise in most economies, especially the USA and the UK, does having an ITIL qualification set individuals apart and enhance their prospects of employment? In our opinion the answer is most definitely 'Yes'. …

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249 words, last edited in the afternoon of 29th Jun 2009

This article is from Qualifications - Qualifications Overview and has been viewed 24648 times.

Tags: ITIL Qualifications,aid employment,Service Management qualifications,CobIT,ISO / IEC 20000,Prince2

Considering ISO / IEC 20000 adoption

The adoption of ISO/IEC 20000 is a considerable investment by any organization in time, resources and ultimately costs. To assist Senior Management in making an informed decision on whether to commission the ISO/IEC 20000 route a work book is available entitled: …

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130 words, last edited in the afternoon of 20th Jun 2009

This article is from ISO20000 - News and has been viewed 11919 times.

Tags: Considering ISO/IEC 20000 adoption,Senior Management,IT Service Management,self assessment work book,ITIL

OGC launch Prince2 2009

From the same stable as ITIL, the Office of Government Commerce (OGC), comes the updated Prince2 2009, which is to be launched on the 16th June in London, UK. The launch event is by invitation only, but the publishers, The Stationary Office (TSO), have a live stream that…

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422 words, last edited in the morning of 15th Jun 2009

This article is from ITIL News - Previously and has been viewed 14265 times.

Tags: OGC launch,Prince2,Office of Government Commerce,Managing Successful Projects,Directing Successful Projects,ITIL

ITIL Version 2 still worthy of consideration

Recent figures released for January 2008 to January 2009 suggest that ITIL Version 2 Foundation, Practitioner and Managers courses are still in strong demand almost two years after the release of ITIL Version 3. When launched ITIL Version 3 promoted the fact that ITIL Version 2 disciplines…

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402 words, last edited in the afternoon of 7th Apr 2009

This article is from ITIL News - Previously and has been viewed 10374 times.

Tags: ITIL Version 2,worthy of consideration

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