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PMG
Streamlining Employee Onboarding, Offboarding, and Contractor Management Fuels Continued Growth of Service Catalog Provider   Atlanta, Ga. - March 25, 2010 - PMG.net Inc., the technology leader for service request and fulfillment automation solutions, today announced several successful deployments of its flagship Service Catalog Suite to automate IT…
612 words, last edited in the morning of 29th Mar 2010
This article is from Press Releases - ITIL and has been viewed 11633 times.
Tags: PMG,Service Catalog,Automate the IT,Employee Lifecycle Management
ISO/IEC 20000 Practitioner
The itSMF ISO/IEC 20000 Consultant course and exam is being withdrawn.   This will be replaced by a new 'ISO/IEC 20000 Practitioner' course and exam which will place more emphasis on achieving the ISO/IEC 20000 Standard and what delegates need to do to attain this. …
208 words, last edited in the morning of 26th Mar 2010
This article is from ISO20000 - News and has been viewed 9048 times.
Tags: ISO/IEC 20000,ISO/IEC 20000 Consultant course,ISO/IEC 20000 Practitioner,ISO/IEC 20000 Foundation,ITIL Expert
SMART SIP Service Introduction Seminar with Pink E
Service Introduction Seminar - 1 day - only £99 + VAT   A Pink Elephant Seminar in association with SMART-SIP       Date: Tuesday 13th April 2010 Location: The Studio, 7 Cannon Street, Birmingham, B2 5EP Time: 9.30-16.00 hours…
581 words, last edited in the afternoon of 19th Mar 2010
This article is from Events and Webinars - Past Events and has been viewed 8485 times.
Tags: Service Introduction Seminar,SMART SIP,Pink Elephant
ITIL v3 ITIL version 3 Intermediate Exams
All ITIL Intermediate exams have been updated with new quality criteria.  This equates to two scenarios. The same question which has been updated to make it more comprehensible. In some cases new questions have been written from scratch. So what does this…
170 words, last edited in the afternoon of 8th Mar 2010
This article is from ITIL News - Previously and has been viewed 9270 times.
Tags: ITIL v3,ITIL version 3Intermediate Exams,Accredited Training Organisations,ITIL v3 Foundation exam
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ITIL v3 Update
ITILnews.com have been made aware of the following updates to ITIL v3.
225 words, last edited in the morning of 2nd Mar 2010
This article is from ITIL News - Previously and has been viewed 14970 times.
Tags: ITIL v3, ITIL version 3,ITIL v3 Update,ITIL v4,Key Element Guides, Foundation Pocket guide,Continual Service Improvement,Service Strategy
ITIL V3 Service Transition Smart SIP
The ITIL® V3 Service Transition book provides a perspective on how Strategy, Design, & Transition need to work together to successfully provide IT Services. This book points out that there are numerous interfaces between Project Management, Service Management, and other Best Practice processes, unfortunately it doesn't provide the…
1606 words, last edited in the morning of 10th Feb 2010
This article is from ITIL News - Previously and has been viewed 18334 times.
Tags: ITIL v3 Service Transition,Service Transition,Project Management, Service Management, Best Practice processes
FORT LAUDERDALE, FL - December 1, 2009 - ITSM Academy announced today they are now Licensed by the Florida Department of Education, Commission on Independent Education, as a Career School with the ability to grant occupational IT Service Management (ITSM) diplomas. ITSM Academy's program is the first of…
687 words, last edited in the afternoon of 8th Feb 2010
This article is from Press Releases - Training and has been viewed 7072 times.
Tags: ITSM Academy,Career School,Occupational ITSM Diplomas
ITIL version 2 retirement
Over the next eighteen months ITIL Version 2 (ITIL V2) will transition into retirement, making room for ITIL Version 3 (ITIL V3) to take centre stage. Following an international survey last year the owners of ITIL, the Office of Government Commerce (OGC) in the UK, agreed that: …
337 words, last edited in the afternoon of 8th Feb 2010
This article is from Qualifications - Qualifications Overview and has been viewed 15888 times.
Tags: ITIL Version 2,Retirement,ITIL Version 2,ITIL V2,ITIL Version 3,ITIL V3
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Axios Service Catalogue Press Release
IT departments are realising the importance of a Service Catalogue, but the business still needs to be convinced   United Kingdom, 20 January, 2010 - Axios Systems, the world's leading provider of IT Service Management (ITSM) solutions, including the assyst software, today reveals the results of…
766 words, last edited in the afternoon of 8th Feb 2010
This article is from Press Releases - ITIL and has been viewed 9919 times.
Tags: IMPLEMENTING A SERVICE CATALOGUE,NEXT 6 MONTHS
Smart SIP ITIL Service Introduction Process
The ITIL® V3 Lifecycle has been beating the drum for a while, but SMART-SIP is revolutionising Project Management by providing a single repeatable process for the transition of all IT Services into the 'Live' or 'Production' environment.   SMART-SIP Ltd have produced a revolutionary new product…
1042 words, last edited in the afternoon of 13th Jan 2010
This article is from ITIL News - Previously and has been viewed 30395 times.
Tags: ITIL v3 Lifecycle,SMART-SIP,Service Introduction into Live, Project Management,Service Management,Service Introduction Process
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