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Hot on the heels of the announcement some timeago that the owners of ITIL, (Information Technology Infrastructure Library) the OGC (Office of Government Commerce) together with the TSO (The Stationary Office) are participating in a joint venture to introduce ITIL and Prince2 into China, they have…
239 words, last edited in the afternoon of 9th Jul 2010
This article is from Publications - Overview and has been viewed 7300 times.
Tags: ITIL v3,ITIL v3 books,Core Publication,Chinese Translation,Information Technology Infrastructure Library,Office of Government Commerce,The Stationary Office
Service Desk Software from Hornbill
Music Royalty fee collection organisation streamlines IT support operations with consolidated support desk, reaping efficiencies with improved processes.   PRS for Music, the not-for-profit membership organisation that collects royalty fees from music users on behalf of writers and publishers, is extending its use of Hornbill's Supportworks ITSM Enterprise…
1003 words, last edited in the afternoon of 9th Jul 2010
This article is from Press Releases - ITIL and has been viewed 18063 times.
Tags: PRS for Music,shared service desk,ITIL adoption,Hornbill Supportworks,ITSM service management software,service desk software,service management software
The ITIL v3 certification scheme operates at four levels: ITIL v3 Foundation in IT Service Management ITIL v3 Intermediate Level - Service Lifecycle and Service Capability Streams ITIL v3 Expert Certificate ITIL v3 Master Qualification The following information has…
1190 words, last edited in the afternoon of 7th Jul 2010
This article is from ITIL V2 / V3 Qualifications - Overview and has been viewed 9947 times.
Tags: ITIL v3,Certification Scheme,Exam Languages,ITIL v3 Foundation,IT Service Management,Intermediate Level,Service Lifecycle,Service Capability Streams,Expert Certificate,Master Qualification
Certificate of Networthiness for BSM and Network P
Zyrion Inc. Traverse, a Cloud and Network Monitoring solution using ITIL v3 Business Service Management (BSM) technology, has been awarded the Certificate of Networthiness (CoN) from the U.S. Army Network Enterprise Technology Command.   Zyrion is meeting the evolving needs of government customers to monitor an…
214 words, last edited in the morning of 6th Jul 2010
This article is from ITIL News - Previously and has been viewed 10167 times.
Tags: U.S. Army,Certificate of Networthiness,Network Performance Monitoring,ITIL v3,Network Enterprise Technology Command
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The Current State of ITIL Adoption and Implementat
The Information Technology Infrastructure Library (ITIL) is a best practice framework that is publicly available for use by the IT industry. While ITIL has been in existence for over twenty years, the global adoption of ITIL has increased significantly under ITIL V2 in the last five years, and…
792 words, last edited in the morning of 1st Jul 2010
This article is from Press Releases - ITIL and has been viewed 15147 times.
Tags: adoption of ITIL,ITIL Implementation,ITIL,ITIL v2,ITIL v3,Robert Ryan,Information Technology Infrastructure Library
New York, NY - The ITIL Expert Level is one of the most desired qualifications for IT professionals. Recent research has revealed that the ITIL Expert enhances job performance, leads to better IT Service Management implementations and is a key enabler to achieving career ambitions for IT professionals. …
465 words, last edited in the afternoon of 22th Jun 2010
This article is from Events and Webinars - Past Events and has been viewed 7099 times.
Tags: ITpreneurs,ITIL Expert Program,ITIL Expert,ITIL v3 Experts
Top tips for dealing with major system failures
Introduction   When it comes to computer systems, regardless of their size, two things are inevitable.   Firstly, as time goes on, they will need upgrading. As hardware becomes faster and memory becomes cheaper, the software houses are spending large amounts of time and money to…
2236 words, last edited in the morning of 22th Jun 2010
This article is from Service Operation - Incident Management and has been viewed 10523 times.
Tags: ITIL,Top tips,major system failures,computer system WILL fail
ITIL Mentor UK Woodland Trust needs an ITIL Mentor
The Woodland Trust based in the United Kingdom requires a volunteer ITIL Specialist to assist them with developing and implementing ITIL.   Please read through the job specification below and if you meet the requirements please click on the link and complete the Woodland Trust volunteer form. You…
341 words, last edited in the morning of 18th Jun 2010
This article is from Press Releases - ITIL and has been viewed 8198 times.
Tags: UK,Woodland Trust,ITIL Mentor,ITIL Specialist,IS Operations Manager,ITIL framework
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Like a scene from Indiana Jones the walls are closing in and you are desperately trying to find a solution or a way out. The global economy seems to be closing down, providing similar pressures, pushing, driving and dragging individuals, organizations and multi-nationals to deliver more for less.…
443 words, last edited in the morning of 11th Jun 2010
This article is from Press Releases - ITIL and has been viewed 9087 times.
Tags: www.ITILnews.com,ITIL knowledge,ITIL case studies,ITIL whitepapers,ITIL course syllabus,ITIL exam results,free ITIL downloads,ITIL job vacancies
ISO/IEC 20000 lapel badges
EXIN as part of its IT Service Management according to ISO/IEC 20000 qualification program which consists of a Foundation exam, five Professional exams will be accompanied by a lapel pin / badge for those who successfully pass the examinations. The program is split into two tracks. The first track is…
156 words, last edited in the morning of 7th Jun 2010
This article is from ISO20000 - News and has been viewed 19147 times.
Tags: IT Service Management,EXIN,Foundation certificate,Professional certificates,Expert certificates in,IT Management,IT Auditing,ISO/IEC 20000,IT Management
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