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ITIL v3 Complementary Qualifications
The ITIL v3 Qualification Scheme provides the flexibility to recognize 'complementary qualifications' and the British Computer Society (BCS) has released three courses that fall into this category. The courses are entitled Specialist Qualifications and have been award 1.5 credits towards the IT Expert certificate.   The…
441 words, last edited in the afternoon of 3rd Sep 2010
This article is from Qualifications - Qualifications Overview and has been viewed 7659 times.
Tags: ITIL v3,ITIL v3 Qualification Scheme,British Computer Society,Service Desk and Incident Management,Change Management,Service Level Management,Accredited Training Organizations
ITIL v3 Qualification Scheme
January 2011: A new ITIL Complementary Qualification endorsed by the ITIL v3 Qualification Scheme has been added to the other five Complementary qualifications.   The new qualification is entitled: Configuration Management Database (1.5 credits) The other five Complementary qualifications are: …
244 words, last edited in the evening of 27th Aug 2010
This article is from ITIL V2 / V3 Qualifications - ITIL Complementary Qualifications and has been viewed 6920 times.
Tags: ITIL v3,Complementary Qualifications,ITIL v3 Qualification Scheme
ITIL v2 Practitioner modules   The following ITIL v2 Practitioner module qualifications can be used with regards the ITIL v3 Qualification Scheme. It should be noted that a maximum of 12 v2 credits can be used towards the ITIL Expert Level via the Practitioner Bridge Route.…
303 words, last edited in the afternoon of 27th Aug 2010
This article is from ITIL V2 / V3 Qualifications - Articles and has been viewed 10645 times.
Tags: ITIL v2,Certification credits,ITIL v3 Qualification Scheme
Drug Enforcement Administration (DEA) IT Support S
July 2010: STG, Inc. in the USA has been awarded the Drug Enforcement Administration's (DEA) IT Support Services contract for five years covering Worldwide Field Offices and Head Quarters. STG is able to offer the DEA best-in-breed ITIL / IT service management (ITSM)-   STG is…
89 words, last edited in the morning of 24th Aug 2010
This article is from Press Releases - ITIL and has been viewed 6553 times.
Tags: ITIL,Service Provider,IT Support Services
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PRESIDIO - ITIL - Four Trends driving the Data Cen
How do you transform your data center from its current stove-pipe approach to the technology and process of the much heralded next generation data center?   When I sift through the list of great and visionary qualities that many believe will define the data center of the future, I…
1182 words, last edited in the morning of 24th Aug 2010
This article is from What is ITIL? - Business Strategy and has been viewed 10913 times.
Tags: ITIL,Information Technology Infrastructure Library,Business Strategy,Data Center,ITIL Framework,Dave Hart,Presidio
OGC Recomend Licensed Software Assessor
The Office of Government Commerce (OGC) strongly recommend that software tool vendors speak to aLicensed Software Assessor before embarking on an assessment to ensure the mandatory assessment criteria are understood and can be met.   The OGC announcement continues:   Following the publication of…
278 words, last edited in the afternoon of 23th Aug 2010
This article is from Management Tools - Advice and Guidance and has been viewed 8571 times.
Tags: ITIL Software Scheme,OGC,Licensed Software Assessor,Mandatory Assessment Criteria
ITIL v3 Endorsed by NASA
The Information Technology Infrastructure Library (ITIL) is fostering NASA's alignment with recognition that information is the most important strategic resource any organization has to manage.   Using the ITIL v3 framework to champion positive changes in how NASA conducts IT business.   Linda Cureton,…
255 words, last edited in the morning of 22th Aug 2010
This article is from ITIL News - Previously and has been viewed 9173 times.
Tags: ITIL v3,ITIL v3 framework,Endorsed by NASA
The following information has been provided by APM Group, who administers the overall ITIL Qualification Scheme, and provides details of all the examinations undertaken, ITIL v2 and ITIL v3. The information is distributed to the Examination Institutes (EIs) for information purposes. Details regarding the percentage of candidates who…
4360 words, last edited in the morning of 16th Aug 2010
This article is from Qualifications - Qualifications Overview and has been viewed 13498 times.
Tags: ITIL v3,Qualification Scheme,Candidate Numbers,Pass Rates
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ITIL v3 Examinations Average Pass Rates
The average pass rates for the ITIL v3 Examinations have been identified following the analysis of information originally supplied by APM Group who are responsible for the overall administration of the ITIL v3 Qualification Scheme. The information covers the period from January to May 2010.   The examinations that…
436 words, last edited in the morning of 13th Aug 2010
This article is from Qualifications - Qualifications Overview and has been viewed 39050 times.
Tags: ITIL v3,Pass Rates,ITIL v3 Examinations,ITIL v3 Qualification Scheme
ITIL - Information Security for SMEs - Your Assist
Discussions on appropriate Information Security for SME's There is increasing pressure building from legislation (for example Data Protection in the UK/EU) and industry Regulations (for example Payment Card Industry - Data Security Standard abbreviated as PCI-DSS) to affect Small and Medium Enterprises (SME's) that previously only really…
689 words, last edited in the morning of 9th Aug 2010
This article is from Service Design - Information Security Management and has been viewed 10923 times.
Tags: Information Security,Data Protection,Payment Card Industry,Data Security Standard,PCI-DSS,Information Security Management
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