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Value of Codeless IT Service Management highlighted by Forrester Total Economic Impact Report
EasyVista Solution Delivers More Than 270 Percent Return On Investment With Payback In Less Than 12 Months For Enterprises Looking To Replace Their Legacy Solutions   New York, NY, November 08, 2010: EasyVista Inc., a global leader in IT Service Management, today announced a report from…
698 words, last edited in the morning of 10th Nov 2010
This article is from Press Releases - ITIL and has been viewed 10014 times.
Tags: Total Economic Impact,Codeless IT Service Management
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ITIL Planning to Implement Service Management
A six-step process to planning service management implementation. Relationships, roles, organisation and structure. Enablers and blockers to successful service management.
536 words, last edited in the morning of 8th Nov 2010
This article is from ITIL Book Store - ITIL v3 Books and has been viewed 7413 times.
Tags: ITIL,Planning to Implement Service Management,Hard Copy
365 IT plc
Basingstoke 1st November 2010: 365 iT plc announces the acquisition of Fox IT Ltd, the global independent service management & governance specialist which is a premier provider of consultancy and education solutions in the field of IT Service Management (ITSM). Terms were not disclosed.   With over 120…
638 words, last edited in the afternoon of 2nd Nov 2010
This article is from Press Releases - ITIL and has been viewed 9352 times.
Tags: 365 iT,IT Service Management,latest acquisition
Injazat Data Systems, an information technology and business process managed services provider in the UAE, has been awarded certifications for meeting the stringent requirements of the international ISO/IEC 20000:2005 IT Service Management and ISO 27001:2005 Information Security Management System standards.
44 words, last edited in the morning of 1st Nov 2010
This article is from ISO20000 - News and has been viewed 7653 times.
Tags: ISO/IEC 20000:2005,Injazat Data Systems,IT Service Management
AsiaPac - Managed Print Services are at the heart of Ricoh's Managed Document Services. Ricoh is focusing on its customers' end-users and incorporating change management by providing support and engaging employees in the process. The end-result is long-term improvements in document processing and business efficiency. …
121 words, last edited in the morning of 1st Nov 2010
This article is from Press Releases - ITIL and has been viewed 7892 times.
Tags: ITIL,Incorporating ITIL,Service offering,Information Technology Library Infrastructure,change management,business efficiency,continuous improvement
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NB: This article has been archived, indicating it is either out of date or no longer relevant
Sharing information, experiences and knowledge with organizations and individuals interested in the Information Technology Infrastructure Library (ITIL).   Please use the "subscribe" option at the top left hand side of the web site to add your e-mail address to the recipient list to receive future newsletters. We normally send out…
567 words, last edited in the afternoon of 15th Oct 2010
This article is from Archive - Archived Articles and has been viewed 5144 times.
Tags: ITIL News,ITIL newsletter
Fujitsu have won a three year contract with Verve Energy, an electricity generation company in Western Australia, to implement a series of ITIL processes and provide an IT Service Desk.   The ITIL processes include Incident management, Problem management and Change management. The Service Desk will…
71 words, last edited in the afternoon of 8th Oct 2010
This article is from ITIL News - Previously and has been viewed 8299 times.
Tags: Fujitsu,Verve Energy,ITIL contract,IT Service Desk
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