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ITIL Software Provider Acquired
14th March 2011 - PS'Soft Inc. a provider of ITIL verified IT Asset and Service Management software has been acquired by Allen Systems Group (ASG) for an undisclosed amount.   The acquisition further solidifies ASG's product strategy, designed to automate data center operations and strengthen customers'…
107 words, last edited in the afternoon of 16th Mar 2011
This article is from Press Releases - ITIL and has been viewed 7376 times.
Tags: ITIL Software Provider,PS Soft Inc,IT Asset and Service Management,Allen Systems Group
Operational pilot phase of ITIL Master Qualification
Initially the ITIL Master Qualification was promised for release at the beginning of 2010, the development of the qualification has proved more difficult and illusive than first thought.   This month, March 2011, the world of ITIL Service Management awaits further news on the ITIL Master…
152 words, last edited in the morning of 11th Mar 2011
This article is from ITIL Version 3 - Qualifications and has been viewed 9072 times.
Tags: ITIL Master Qualification,operational pilot phase,ITIL Service Management,Project Management,Continual Service Improvement
Updated ITIL v3 Qualification diagram August 2010
The recent announcements regarding the withdrawal of various ITIL v2 examinations has led the team at ITILnews to simplify and update the ITIL v3 Qualification diagram issued by APMG. We have split the ITIL Qualification Scheme diagram into two parts, which hopefully provides some clarity. In addition we have not…
489 words, last edited in the morning of 11th Mar 2011
This article is from ITIL V2 / V3 Qualifications - Articles and has been viewed 18220 times.
Tags: ITIL v3 Qualification,ITIL v2 examinations,updated diagrams
NB: This article has been archived, indicating it is either out of date or no longer relevant
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26 words, last edited in the afternoon of 10th Mar 2011
This article is from Archive - Archived Articles and has been viewed 5403 times.
Tags: ITIL Newsletter,March 2011
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Turning Service Management Green
by Karen Ferris - Macanta Consulting   Green IT is a widely talked about subject at the moment. Organisations are undertaking numerous initiatives to address the challenge of increasing power consumption, growing carbon footprint not to mention increasing costs.   An initiative that most organisations are…
4234 words, last edited in the morning of 7th Mar 2011
This article is from Whitepapers - Articles and has been viewed 8550 times.
Tags: Macanta Consulting,Green IT,Service Management
Free ITIL White Paper on Managing Digital Information Assets
The following FREE white paper utilizes ITIL service management best practices to explain the principles of providing services to business customers that are fit for purpose, stable and reliable.   The white paper explains the requirements that IT service providers and key points of contact with…
115 words, last edited in the morning of 7th Mar 2011
This article is from Whitepapers - Articles and has been viewed 7042 times.
Tags: ITIL,Managing Digital Information Assets,White Paper
PMG to Showcase Leading Enterprise Service Catalog At Pink Elephant IT Management Conference
Atlanta, Ga. - February 16, 2011 - PMG.net Inc., the technology leader for enterprise service catalogs and business process automation, today announced its participation in Pink Elephant's 15th Annual IT Management Conference and Exhibition. This educational event will be held in Las Vegas at the Bellagio February 20…
530 words, last edited in the afternoon of 4th Mar 2011
This article is from Press Releases - ITIL and has been viewed 7406 times.
Tags: PMG,Enterprise Service Catalog,Pink Elephant,IT Management Conference
ITIL) and cloud-based asset management capabilities
Utilizing IT Infrastructure (ITIL) and cloud-based asset management capabilities, Dell is deploying managed infrastructure services to support the six year IT outsourcing contract with TUI Travel. TUI Travel operates across one hundred and eighty countries, although initially Dell will offer services to UK, Germany, France, Spain, the Netherlands…
110 words, last edited in the afternoon of 4th Mar 2011
This article is from Press Releases - ITIL and has been viewed 9285 times.
Tags: Dell,ITIL,outsourcing contract,cloud-based asset management capabilities,TUI Travel
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Specialist Qualifications BCS - an ITIL v3 Complementary Certification
The British Computer Society (BCS) have produced a series of courses that bridge the gap between ITIL version 2 and ITIL version 3 with regards the former 'Practitioner' courses and qualifications. The courses, grouped under the title of BCS Specialist Qualifications are listed as follows: …
300 words, last edited in the morning of 28th Feb 2011
This article is from ITIL V2 / V3 Qualifications - ITIL Complementary Qualifications and has been viewed 7935 times.
Tags: ITIL v3,Complementary Certification,BCS,Specialist Qualifications,British Computer Society
ITIL and Prince2 in the delivery of a replacement Service Desk function
The following case study outlines the utilisation of both ITIL and Prince2 in the delivery of a replacement Service Desk function.   In addition the study mentions the merits of using the Service 'V' model.   As one might expect (but in a lot…
112 words, last edited in the afternoon of 25th Feb 2011
This article is from Case Studies - Case Studies 1 and has been viewed 10956 times.
Tags: ITIL and Prince2,Case Study
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