Keep up-to-date with ITIL news. Low volume to-the-point bulletins...

Welcome to ITILnews.com
the independent ITIL portal

ITILnews.com has been developed to provide an ITIL® oriented portal for individuals and organizations seeking knowledge, sharing knowledge, offering services or looking for resources relating to ITIL.

We welcome your comments, real-life ITIL experiences and suggestions.

What's the Latest ITIL news...

ITIL Core Books
ITILnews.com are happy to be able to offer a wide range of ITIL books to buy online at the best price possible and we are adding to the titles available all the time.   You can browse the ITIL book section of ITILnews.com and add your book selections to…
294 words, last edited in the morning of 6th Sep 2010
This article is from ITIL Book Store - ITIL Books Introduction and has been viewed 22343 times.
Tags: ITIL Book Shop,ITIL books,buy online,price,best price
ITIL Service Design Book
The ITIL v3 (ITIL version 3) service lifecycle-based practice incorporates the best of V1 and V2 and tests current best practice for ITSM. In order to meet the current and future business requirements, Service Design provides guidance on the production and maintenance of IT policies, architectures, and documents for the design…
303 words, last edited in the morning of 5th Sep 2010
This article is from ITIL Book Store - ITIL v3 Books and has been viewed 13648 times.
Tags: ITIL v3,ITIL version 3,service design book
ITIL Service Strategy Book
A view of ITIL that aligns business and IT so that each brings out the best in the other. It ensures that every element of the Service Lifecycle is focused on customer outcomes and relates to all the companion process elements that follow. Subsequent titles in the core set will…
304 words, last edited in the morning of 5th Sep 2010
This article is from ITIL Book Store - ITIL v3 Books and has been viewed 12516 times.
Tags: ITIL v3,Service Strategy
ITIL v3 Complementary Qualifications
The ITIL v3 Qualification Scheme provides the flexibility to recognize 'complementary qualifications' and the British Computer Society (BCS) has released three courses that fall into this category. The courses are entitled Specialist Qualifications and have been award 1.5 credits towards the IT Expert certificate.   The…
441 words, last edited in the afternoon of 3rd Sep 2010
This article is from Qualifications - Qualifications Overview and has been viewed 11056 times.
Tags: ITIL v3,ITIL v3 Qualification Scheme,British Computer Society,Service Desk and Incident Management,Change Management,Service Level Management,Accredited Training Organizations
ITIL v3 Qualification Scheme
January 2011: A new ITIL Complementary Qualification endorsed by the ITIL v3 Qualification Scheme has been added to the other five Complementary qualifications.   The new qualification is entitled: Configuration Management Database (1.5 credits) The other five Complementary qualifications are: …
244 words, last edited in the evening of 27th Aug 2010
This article is from ITIL V2 / V3 Qualifications - ITIL Complementary Qualifications and has been viewed 9879 times.
Tags: ITIL v3,Complementary Qualifications,ITIL v3 Qualification Scheme
PRESIDIO - ITIL - Four Trends driving the Data Cen
How do you transform your data center from its current stove-pipe approach to the technology and process of the much heralded next generation data center?   When I sift through the list of great and visionary qualities that many believe will define the data center of the future, I…
1182 words, last edited in the morning of 24th Aug 2010
This article is from What is ITIL? - Business Strategy and has been viewed 16197 times.
Tags: ITIL,Information Technology Infrastructure Library,Business Strategy,Data Center,ITIL Framework,Dave Hart,Presidio
OGC Recomend Licensed Software Assessor
The Office of Government Commerce (OGC) strongly recommend that software tool vendors speak to aLicensed Software Assessor before embarking on an assessment to ensure the mandatory assessment criteria are understood and can be met.   The OGC announcement continues:   Following the publication of…
278 words, last edited in the afternoon of 23th Aug 2010
This article is from Management Tools - Advice and Guidance and has been viewed 12288 times.
Tags: ITIL Software Scheme,OGC,Licensed Software Assessor,Mandatory Assessment Criteria
ITIL v3 Endorsed by NASA
The Information Technology Infrastructure Library (ITIL) is fostering NASA's alignment with recognition that information is the most important strategic resource any organization has to manage.   Using the ITIL v3 framework to champion positive changes in how NASA conducts IT business.   Linda Cureton,…
255 words, last edited in the morning of 22th Aug 2010
This article is from ITIL News - Previously and has been viewed 13636 times.
Tags: ITIL v3,ITIL v3 framework,Endorsed by NASA
The following information has been provided by APM Group, who administers the overall ITIL Qualification Scheme, and provides details of all the examinations undertaken, ITIL v2 and ITIL v3. The information is distributed to the Examination Institutes (EIs) for information purposes. Details regarding the percentage of candidates who…
4360 words, last edited in the morning of 16th Aug 2010
This article is from Qualifications - Qualifications Overview and has been viewed 18036 times.
Tags: ITIL v3,Qualification Scheme,Candidate Numbers,Pass Rates
ITIL v3 Examinations Average Pass Rates
The average pass rates for the ITIL v3 Examinations have been identified following the analysis of information originally supplied by APM Group who are responsible for the overall administration of the ITIL v3 Qualification Scheme. The information covers the period from January to May 2010.   The examinations that…
436 words, last edited in the morning of 13th Aug 2010
This article is from Qualifications - Qualifications Overview and has been viewed 49769 times.
Tags: ITIL v3,Pass Rates,ITIL v3 Examinations,ITIL v3 Qualification Scheme
Advertise here

You can advertise here from as little as $US10 per week.

Contact us to find out more.

NB: We are an independent web site not affiliated to any supplier / vendor / company and are wholly funded through low-cost advertising.

ITILnews.com marks each article added with one or more of the icons you can see at the top right hand side of the screen - being either General, Practitioner, Foundation, Guru or Manager. You can click on these icons to list only articles relevant to that icon. You are now viewing all the articles on ITILnews.com with the Foundation icon checked.

Keeping up-to-date with ITIL...

Keep up-to-date with ITIL news. Low volume to-the-point bulletins...