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Drug Enforcement Administration (DEA) IT Support S
July 2010: STG, Inc. in the USA has been awarded the Drug Enforcement Administration's (DEA) IT Support Services contract for five years covering Worldwide Field Offices and Head Quarters. STG is able to offer the DEA best-in-breed ITIL / IT service management (ITSM)-   STG is…[ more ]
85 words, last edited in the morning of 24th Aug 2010
This article is from Press Releases - ITIL and has been viewed 2972 times.
Tags: ITIL,Service Provider,IT Support Services
 

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Service Desk Software from Hornbill
Music Royalty fee collection organisation streamlines IT support operations with consolidated support desk, reaping efficiencies with improved processes.   PRS for Music, the not-for-profit membership organisation that collects royalty fees from music users on behalf of writers and publishers, is extending its use of Hornbill's Supportworks ITSM Enterprise…[ more ]
997 words, last edited in the afternoon of 9th Jul 2010
This article is from Press Releases - ITIL and has been viewed 4086 times.
Tags: PRS for Music,shared service desk,ITIL adoption,Hornbill Supportworks,ITSM service management software,service desk software,service management software
 

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UCS Solutions achieves ISO/IEC 20000 Certification
UCS Solutions, the largest IT outsourcing company specialising in the South African retail market, is proud to announce their ISO/IEC 20000 certification. This makes UCS Solutions 1 of 500 companies worldwide to be ISO/IEC 20000 certified and only the 2nd company in South Africa to achieve this major…[ more ]
562 words, last edited in the morning of 6th Jul 2010
This article is from Press Releases - ITIL and has been viewed 3550 times.
Tags: UCS Solutions,ISO/IEC 20000 Certification,IT outsourcing company,quality management certification process
 

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The Current State of ITIL Adoption and Implementat
The Information Technology Infrastructure Library (ITIL) is a best practice framework that is publicly available for use by the IT industry. While ITIL has been in existence for over twenty years, the global adoption of ITIL has increased significantly under ITIL V2 in the last five years, and…[ more ]
781 words, last edited in the morning of 1st Jul 2010
This article is from Press Releases - ITIL and has been viewed 7899 times.
Tags: adoption of ITIL,ITIL Implementation,ITIL,ITIL v2,ITIL v3,Robert Ryan,Information Technology Infrastructure Library
 

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ITIL Mentor UK Woodland Trust needs an ITIL Mentor
The Woodland Trust based in the United Kingdom requires a volunteer ITIL Specialist to assist them with developing and implementing ITIL.   Please read through the job specification below and if you meet the requirements please click on the link and complete the Woodland Trust volunteer form. You…[ more ]
334 words, last edited in the morning of 18th Jun 2010
This article is from Press Releases - ITIL and has been viewed 3413 times.
Tags: UK,Woodland Trust,ITIL Mentor,ITIL Specialist,IS Operations Manager,ITIL framework
 

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Like a scene from Indiana Jones the walls are closing in and you are desperately trying to find a solution or a way out. The global economy seems to be closing down, providing similar pressures, pushing, driving and dragging individuals, organizations and multi-nationals to deliver more for less.…[ more ]
441 words, last edited in the morning of 11th Jun 2010
This article is from Press Releases - ITIL and has been viewed 5363 times.
Tags: www.ITILnews.com,ITIL knowledge,ITIL case studies,ITIL whitepapers,ITIL course syllabus,ITIL exam results,free ITIL downloads,ITIL job vacancies
 

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PROLIN IT Service Management ITSM as a Service
PROLIN Provides Frictionless Path to the Future of ITSM   Woodside, California - April 27, 2010 - PROLIN, a pioneer in Service Desk software for IT Service Management (ITSM) and innovator in SaaS-based ITSM product development, today announced the company's re-formation and the commercial release of…[ more ]
487 words, last edited in the afternoon of 20th May 2010
This article is from Press Releases - ITIL and has been viewed 4598 times.
Tags: PROLIN,ITSM as a Service,Smart Client 7,HP Service Desk,Service Desk software,IT Service Management,ITSM,Saas
 

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ICCM
Vendors selected as a 'Cool Vendor' for 2010 report are innovative, impactful and intriguing   London, Baltimore, Cincinnati, April 13th, 2010 - ICCM Solutions, a globally recognized IT Service Management software company has been named in the 2010 Gartner 'Cool Vendor in BPM' report (1). Gartner,…[ more ]
820 words, last edited in the evening of 4th May 2010
This article is from Press Releases - ITIL and has been viewed 4701 times.
Tags: ICCM,ICCM Solutions,IT Service Management ,Cool Vendor,Industry Analysts
 

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TSO Article for review
A publication called Passing your ITIL Foundation Exam 2009 edition is going to be translated into the following languages: Chinese Dutch French German Japanese The Stationary Office (TSO) in the…[ more ]
213 words, last edited in the morning of 7th Apr 2010
This article is from Press Releases - ITIL and has been viewed 3366 times.
Tags: ITIL Foundation Exam,The Stationary Office,TSO
 

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PMG
Streamlining Employee Onboarding, Offboarding, and Contractor Management Fuels Continued Growth of Service Catalog Provider   Atlanta, Ga. - March 25, 2010 - PMG.net Inc., the technology leader for service request and fulfillment automation solutions, today announced several successful deployments of its flagship Service Catalog Suite to automate IT…[ more ]
594 words, last edited in the morning of 29th Mar 2010
This article is from Press Releases - ITIL and has been viewed 4435 times.
Tags: PMG,Service Catalog,Automate the IT,Employee Lifecycle Management
 

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