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New ITIL® Practitioner translations
AXELOS is to make ITIL® Practitioner – the new certification of the world's most widely adopted service management framework – available in German, Japanese, French and Latin American Spanish as part of an ongoing international expansion. ITIL Practitioner is the most significant recent evolution in the ITIL® best practice…
338 words, last edited in the afternoon of 3rd Dec 2016
This article is from ITIL News - Most Recent and has been viewed 2541 times.
Tags: ITIL Practitioner,translations,German, Japanese,French,Latin American Spanish
SIAM - A Fool and a Tool
It may appear to be stating the obvious but when considering a new or replacement Service Management tool it is paramount that as an organization you define your existing and/or future Service Operating model. The model should assist with understanding how the organization plans to operate and highlight expectations of…
400 words, last edited in the morning of 12th Sep 2016
This article is from ITIL News - Most Recent and has been viewed 2787 times.
Tags: Service Integration and Management,SIAM,Service Management
ITIL increased adoption in US Department of Defense
WILLIAMSBURG, VA. - Rob Carey, the Department of Defense (DoD) deputy chief information officer, during a keynote session of the ACT/IAC Executive Leadership Conference, stated that the Defense Department is planning to make greater use of the Information Technology Infrastructure Library (ITIL) practices.   The ITIL…
119 words, last edited in the morning of 3rd Nov 2011
This article is from ITIL News - Previously and has been viewed 15518 times.
Tags: ITIL,Information Technology Infrastructure Library,US Department of Defense
Unicom Systems acquires ITIL vendor iET Solutions
UNICOM Systems, Inc. based in Mission Hills California USA, develops and markets a multitude of open systems software products has acquired iET Solutions for an undisclosed figure. iET develops IT service management (ITSM) solutions, which assist organizations to obtain and maintain compliance with IT standards such as ITIL.…
62 words, last edited in the morning of 3rd Nov 2011
This article is from ITIL News - Previously and has been viewed 20791 times.
Tags: Unicom Systems,ITIL vendor,iET Solutions,IT service management
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ITIL: Ministry of Justice
UK - Prospective suppliers to the Ministry of Justice (MoJ) will shortly be expected to standardize their service offerings to conform to the MoJ's ITIL best management practices.   The MoJ National Offender Management Service (NOMS) is spending three hundred million pounds on an IT transition…
161 words, last edited in the morning of 28th Oct 2011
This article is from ITIL News - Previously and has been viewed 7060 times.
Tags: ITIL,Ministry of Justice,IT transition program,National Audit Office,best management practices
ITIL important in running for Council Seat
Having studied and applied ITIL over many years,ÂI have never spotted one outstanding benefit, but apparently it can assist you if you decide to run for a Council seat !   Chad Cooper in Brighton City, Michigan (MI) is doing exactly that. Chad holds…
389 words, last edited in the morning of 25th Oct 2011
This article is from ITIL News - Previously and has been viewed 6628 times.
Tags: ITIL,council seat,ITIL Masters Certificate,Business Case
itSMF Australia and ITIL education
In support of the Australian government's Digital Education Revolution (DER) initiative, the itSMF Australia chapter has introduced a new membership category for schools to improve the delivery of IT services to students.   Schools will be provided with access to knowledge and increased awareness as to…
148 words, last edited in the evening of 19th Oct 2011
This article is from ITIL News - Previously and has been viewed 6479 times.
Tags: ITIL,Australia,Digital Education Revolution,DER,itSMF Australia,ISO20000
HP Raising Global Awareness of ITIL
Assistance in raising the awareness of ITIL (Information Technology Infrastructure Library) is being provided by Hewlett Packard (HP) who is delivering a series of ITIL awareness sessions with Softline, an IT specialist in Azerbaijan. The sessions cover both ITIL and Project Management Professional (PMP).  
48 words, last edited in the morning of 17th Oct 2011
This article is from ITIL News - Previously and has been viewed 5983 times.
Tags: awareness of ITIL, ITIL, Information Technology Infrastructure Library,Hewlett Packard,Softline
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ITIL Recognized to Reduce Costs by Gartner
Gartner's vice president Jay Pultz states that IT Infrastructure and Operations (I & O) represents 60 per cent of total IT spending worldwide. Pultz goes onto state that I & O cost savings of 10 per cent in twelve months and up to 25 per cent in three…
257 words, last edited in the morning of 7th Oct 2011
This article is from ITIL News - Previously and has been viewed 13866 times.
Tags: ITIL,Reduce Costs,implementation of ITIL,best practice,streamlining IT Operations
ITIL adopted by Deutsche Bank
Deutsche Bank having partnered withÂTata Consultancy Services (TCS) who will deliver a global application service desk, service operations and all other IT Infrastructure Library (ITIL) services to the bank at locations across seven countries - the USA, UK, Germany, Hungary, Philippines, Singapore and India to achieve transformation. …
71 words, last edited in the afternoon of 23th Sep 2011
This article is from ITIL News - Previously and has been viewed 8267 times.
Tags: ITIL,Deutsche Bank,Tata Consultancy Services
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