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ITSM and ITIL: A Partnership In Success
By Nancy Van Elsacker Louisnord Information technology service management (ITSM) is a framework for delivering technology within a business, and, while often interchanged with the Information Technology Infrastructure Library (ITIL), the two are very different.  ITSM is obviously the organizational implementation of a management model used to design,…
743 words, last edited in the afternoon of 20th Jun 2017
This article is from ITIL News - Most Recent and has been viewed 592 times.
Tags: ITSM and ITIL,A Partnership In Success,Nancy Van Elsacker Louisnord
Msys offering free ITIL courses for US Veterans
The transition from the military into the corporate world has just got a little easier... Msys is offering free ITIL courses, amongst other courses, at the end of May and June 2017 to both veterans and their families. To find out more on the Mysy web site,…
64 words, last edited in the morning of 12th May 2017
This article is from ITIL News - Most Recent and has been viewed 654 times.
Tags: Msys,free ITIL courses,ITIL Foundation,Veterans and Their Families
The future of project management
Project management is one of the most important skills that a professional can have. Effective project management helps to ensure that all tasks within a certain project are completed within set timescales and are completed to or under budget. This helps to streamline processes within a business, while also helping…
555 words, last edited in the morning of 28th Apr 2017
This article is from ITIL News - Most Recent and has been viewed 1189 times.
Tags: Future Of Project Management,Project Management,Software Solutions
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SIAM or Service Integration And Management
It appears that some organizations are starting to realise that the SIAM model adopted some years ago when it was the fad, is not all it was cracked up to be.   Organizations saw SIAM as the opportunity to reduce costs and offload the responsibilities of…
332 words, last edited in the afternoon of 16th Feb 2017
This article is from ITIL News - Most Recent and has been viewed 1463 times.
Tags: SIAM,Service Integration And Management
How ITIL Will Change How You Think About Startups
Every business could benefit greatly from using technology in one way or another. A survey conducted by AT&T and the Small Business & Entrepreneurship Council, found that smartphones alone save business owners 1.24 Billion hours a year, while mobile technologies save small businesses more than USD 65 Billion a year.…
1021 words, last edited in the afternoon of 30th Jan 2017
This article is from ITIL News - Most Recent and has been viewed 1959 times.
Tags: ITIL,Startups,The Information Technology Infrastructure Library framework,IT services to a business,identify services,continuously improve
New ITIL® Practitioner translations
AXELOS is to make ITIL® Practitioner – the new certification of the world's most widely adopted service management framework – available in German, Japanese, French and Latin American Spanish as part of an ongoing international expansion. ITIL Practitioner is the most significant recent evolution in the ITIL® best practice…
338 words, last edited in the afternoon of 3rd Dec 2016
This article is from ITIL News - Most Recent and has been viewed 1553 times.
Tags: ITIL Practitioner,translations,German, Japanese,French,Latin American Spanish
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SIAM - A Fool and a Tool
It may appear to be stating the obvious but when considering a new or replacement Service Management tool it is paramount that as an organization you define your existing and/or future Service Operating model. The model should assist with understanding how the organization plans to operate and highlight expectations of…
400 words, last edited in the morning of 12th Sep 2016
This article is from ITIL News - Most Recent and has been viewed 1811 times.
Tags: Service Integration and Management,SIAM,Service Management
Getting the whole Organization in Shape
So whilst you or your organization is introducing ITIL best practice in an effort to 'get into shape' to become more efficient, effective and profitable you might just want to think about yourself and your employees.   As you embark on the Service Management journey you will introduce…
364 words, last edited in the afternoon of 21th Nov 2014
This article is from ITIL News - Previously and has been viewed 18149 times.
Tags: get into shape,Service Management
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