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ITIL 2011 Books ITIL v4
ITILnews.com
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ITIL and BiSL - White Paper
Well if you have ever wondered what the differences and similarities are between ITIL and Business Information Services Library or BiSL then this white paper is for you.   ITIL provides guidance to IT service providers with a view to enabling business value. BiSL…[ more ]
159 words, last edited in the afternoon of 9th Sep 2011
This article is from Whitepapers - Articles and has been viewed 4084 times.
Tags: ITIL,BiSL,Business Information Services Library,White Paper
 

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Turning Service Management Green
by Karen Ferris - Macanta Consulting   Green IT is a widely talked about subject at the moment. Organisations are undertaking numerous initiatives to address the challenge of increasing power consumption, growing carbon footprint not to mention increasing costs.   An initiative that most organisations are…[ more ]
4219 words, last edited in the morning of 7th Mar 2011
This article is from Whitepapers - Articles and has been viewed 3942 times.
Tags: Macanta Consulting,Green IT,Service Management
 

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Free ITIL White Paper on Managing Digital Information Assets
The following FREE white paper utilizes ITIL service management best practices to explain the principles of providing services to business customers that are fit for purpose, stable and reliable.   The white paper explains the requirements that IT service providers and key points of contact with…[ more ]
107 words, last edited in the morning of 7th Mar 2011
This article is from Whitepapers - Articles and has been viewed 3240 times.
Tags: ITIL,Managing Digital Information Assets,White Paper
 

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Authors : Jenny Dugmore and Sharon Taylor   Commissioned by the Office of Government Commerce (OGC) in the UK, the official owners of ITIL (Information Technology Infrastructure Library), the document is described as an 'Alignment White Paper' and contains a table that identifies the differences between…[ more ]
85 words, last edited in the afternoon of 27th May 2008
This article is from Whitepapers - Articles and has been viewed 4142 times.
Tags: ITIL V3,ISO/IEC 20000,Office of Government Commerce,OGC,ITIL,Information Technology Infrastructure Library,Alignment White Paper,ITIL V3,ISO/IEC 20000
 

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Authors : Machteld Meijer, Mark Smalley and Sharon Taylor   Commissioned by the Office of Government Commerce (OGC) in the UK, the official owners of ITIL (Information technology Infrastructure Library), the document is described as an 'Alignment White Paper' providing a comparison between ITIL V3 and…[ more ]
91 words, last edited in the afternoon of 27th May 2008
This article is from Whitepapers - Articles and has been viewed 3975 times.
Tags: ITIL V3 and ASL,Office of Government Commerce,ITIL,Information technology Infrastructure Library,Alignment White Paper,Application services Library,ITIL version 3