This article references a published 'Performance Work Statement' (PWS) that has been issued by the United States Marines and is available in the public domain. At a strategic level (i.e. the Board) a decision may be taken to engage third party suppliers to assist with…
196 words, last edited in the morning of 17th Aug 2010
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Tags: ITIL Performance,Work Statement,Statement of Work,introduction of ITIL,Information Technology Service Management Process Improvement Initiative,Quality Assurance Surveillance Plan